Booyah Clash Privacy Policy — Complete Details on How Your Data Is Protected

Introduction & Commitment

Booyah Clash believes your personal data belongs to you — and protecting it is our primary responsibility. When we collect information from you, we do so with full transparency and only for necessary purposes.

This Privacy Policy explains in detail: what types of data we collect, why we collect it, how we use it, and what rights you have over your data. Booyah Clash complies with international data protection standards and fully respects users' right to privacy.

Built with Bangladesh's online gaming users in mind, Booyah Clash has published its privacy policy in full Bengali so every user can easily understand how their data is handled. Transparency and trust are our foundation.

What Data We Collect

Booyah Clash collects only the information needed to deliver services, ensure security, and meet legal obligations. We never collect excessive or unnecessary data.

2.1 Information Collected at Registration

• Full Name (in Bengali or English)
• Email Address
• Mobile Number
• Date of Birth (for age verification)
• Current Address
• Preferred Currency & Language

2.2 Identity Verification (KYC) Information

• National ID (NID) number and scanned copy
• Passport (where applicable)
• Proof of Address (utility bill, bank statement)
• Selfie or Video Verification (for security purposes)

2.3 Financial & Transaction Information

• Deposit & Withdrawal History
• Payment Method Details (Mobile Banking/Nagad/Rocket number)
• Bank Account Details (where applicable)

2.4 Automatically Collected Information

How Your Data Is Used

Booyah Clash uses the data it collects solely for specific, transparent purposes. Every reason your information is used is detailed below:

3.1 Account Management

Information provided at registration is used to create, verify, and manage your account — including password recovery, transaction confirmation, and account security.

3.2 Service & Experience Improvement

By analyzing your gaming preferences and behavior, Booyah Clash delivers more relevant game recommendations, tailored bonus offers, and a personalized experience.

3.3 Security & Fraud Prevention

Your data is used to detect and prevent multiple accounts, bonus abuse, money laundering, and other fraudulent or illegal activities.

3.4 Legal Compliance

Data is retained as required to comply with regulations from gaming licensing authorities, financial regulators, and law enforcement agencies.

3.5 Communication & Support

Your contact details are used to respond to support requests, send important updates, and deliver relevant promotional information. You can opt out of marketing communications at any time.

Who Your Data Is Shared With

Booyah Clash shares your personal information only in very limited circumstances and exclusively with trusted parties. Those circumstances are clearly outlined below:

4.1 Payment Processors

Financial information is shared with authorized payment gateway providers to process deposits and withdrawals. These providers comply with PCI DSS standards.

4.2 KYC Verification Services

Relevant documents may be shared with a certified third-party KYC provider for identity verification purposes.

4.3 Regulatory & Legal Authorities

Data may be shared where we are legally required to do so, including in response to court orders, regulatory authority requests, or law enforcement investigations.

4.4 Technology Service Providers

Certain technology partners (such as cloud services and cybersecurity providers) are used to operate the platform, all bound by strict confidentiality agreements.

Cookie Policy

The Booyah Clash website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.

5.1 Types of Cookies

5.2 Cookie Controls

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

Data Security Measures

Booyah Clash protects your data using the highest industry-standard security technologies. Our security infrastructure operates across multiple layers to prevent any unauthorized access.

6.1 Encryption Technology

All data transfers are protected by 256-bit SSL/TLS encryption. Stored data is secured using AES-256 encryption.

6.2 Access Controls

Your data is accessible only to authorized personnel, and only when necessary to deliver services. Every access is logged and regularly reviewed.

6.3 Regular Security Audits

Regular penetration testing and security audits are conducted by third-party cybersecurity experts. Any vulnerabilities identified are addressed promptly.

How Long Data Is Retained

Booyah Clash retains data only for as long as necessary. Retention periods vary by data type and are determined by legal obligations and business requirements:

• Account Information: Minimum 5 years after account closure (as required by law)
• Financial Transaction Records: 7 Years (as per AML Regulations)
• KYC Documents: 5 Years or as per Regulatory Guidelines
• Gaming Logs: 3 Years
• Customer Support Conversations: 2 Years
• Marketing Profile: Deleted within 30 days of unsubscribing

Once the retention period expires, data is securely deleted or anonymized.

Your Rights

Every Booyah Clash user holds the following rights over their personal data. To exercise any of these rights, please contact our support team:

Child Protection Policy

Booyah Clash strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect or store any data from minors.

Age verification is mandatory during registration. If a minor is found to have an account in our system, it will be immediately suspended and all associated data will be deleted.

Contact & Complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please contact our dedicated privacy team. We are committed to responding within 30 business days.

We will notify you by email and update our website whenever this policy changes. For significant changes, at least 30 days' notice will be given before they take effect.